Inspire health. Serve with compassion. Be the difference.

Job Summary

Job Profile Summary
Ensures accuracy, accessibility, and confidentiality of patient medical records. Integrates responsibilities in document quality review, chart analysis, transcription, and release of information (ROI). Safeguards the integrity of clinical documentation by verifying completeness and proper indexing, while also ensuring information is disclosed in compliance with HIPAA regulations and Prisma Health policies. Success in this role requires advanced proficiency with electronic medical records (EMR), strong communication skills, meticulous attention to detail, and a firm commitment to regulatory compliance and patient privacy.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

• Conducts chart audits to ensure accurate indexing of scanned documents to the correct patient, document type, and encounter level.

• Analyzes medical records for completeness and compliance with Medical Staff Rules, regulatory standards, and internal policies.

• Resolves issues related to incorrectly scanned, misfiled, or incorrectly linked documents by re-scanning, re-indexing, redacting, or requesting system corrections.

• Transcribes and proofreads patient medical information dictated by healthcare providers. Maintains logs for transcription activity and ensure timely processing.

• Monitors work queues and works assigned electronic work lists, Epic queues, OnBase queues, and document discrepancies to ensure timely resolution.

• Completes other tasks as assigned to support the Health Information Management (HIM) department and overall organizational goals.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive

Minimum Requirements

• Education - High school diploma or equivalent OR post-high school diploma/highest degree earned

• Experience - Two (2) years of experience in health information management, transcription, ROI, or chart analysis. Epic credential or experience preferred.

In Lieu Of

• The education and experience requirements noted above, an Associate Degree in Health Information Management may be considered.

Required Certifications, Registrations, Licenses

• Registered Health Information Technician (RHIT) preferred

Knowledge, Skills and Abilities

• Proficient in EMR systems and document imaging platforms (e.g., Epic, ROI software).

• Familiar with HIPAA guidelines, minimum necessary standards, and authorization validation.

• Working knowledge of transcription tools, medical terminology, and chart completion requirements.

• Excellent customer service and communication skills—verbal, written, and interpersonal.

• Detail-oriented with strong organizational, time management, and data entry skills.

Work Shift

Day (United States of America)

Location

Patewood Outpt Ctr/Med Offices

Facility

7001 Corporate

Department

70017502 HIM-Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Job Profile Summary. Ensures accuracy, accessibility, and confidentiality of patient medical records. Integrates responsibilities in document quality review, chart analysis, transcription, and release of information (ROI). Safeguards the integrity of clinical documentation by verifying completeness and proper indexing, while also ensuring information is disclosed in compliance with HIPAA regulations and Prisma Health policies. Success in this role requires advanced proficiency with electronic medical records (EMR), strong communication skills, meticulous attention to detail, and a firm commitment to regulatory compliance and patient privacy. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Conducts chart audits to ensure accurate indexing of scanned documents to the correct patient, document type, and encounter level. Analyzes medical records for completeness and compliance with Medical Staff Rules, regulatory standards, and internal policies. Resolves issues related to incorrectly scanned, misfiled, or incorrectly linked documents by re-scanning, re-indexing, redacting, or requesting system corrections. Transcribes and proofreads patient medical information dictated by healthcare providers. Maintains logs for transcription activity and ensure timely processing. Monitors work queues and works assigned electronic work lists, Epic queues, On. Base queues, and document discrepancies to ensure timely resolution. Completes other tasks as assigned to support the Health Information Management (HIM) department and overall organizational goals. Performs other duties as assigned. Supervisory/ Management Responsibilities. This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements. Education - High school diploma or equivalent OR post-high school diploma/highest degree earned. Experience - Two (2) years of experience in health information management, transcription, ROI, or chart analysis. Epic credential or experience preferred. In Lieu Of The education and experience requirements noted above, an Associate Degree in Health Information Management may be considered. Required Certifications, Registrations, LicensesRegistered Health Information Technician (RHIT) preferred. Knowledge, Skills and Abilities. Proficient in EMR systems and document imaging platforms (e.g., Epic, ROI software). Familiar with HIPAA guidelines, minimum necessary standards, and authorization validation. Working knowledge of transcription tools, medical terminology, and chart completion requirements. Excellent customer service and communication skills—verbal, written, and interpersonal. Detail-oriented with strong organizational, time management, and data entry skills. Work Shift. Day (United States of America)Location. Patewood Outpt Ctr/ Med Offices. Facility 7001 Corporate. Department 70017502 HIM-Operations.

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