INGRAM MICRO Director, Category in Greer, SC

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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at />

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The Director, Category is a strategic leader accountable for the overall performance of a defined category. This role is responsible for shaping and executing business strategies, advancing digital transformation initiatives, and ensuring the successful delivery of products and services to customers via Ingram Micro Xvantage™ platform. The Director will build and lead a high-performing team while fostering strong, collaborative relationships with key partners and vendors.

The Director, Category will lead and develop the category team, aligning strategic priorities with the overall portfolio vision. This role is responsible for driving growth and profitability, strengthening vendor partnerships, and executing a clear category and platform engagement strategy.

As a strategic leader, the Director will act as an advocate for the category vision, ensuring alignment across internal stakeholders and providing direction to support long-term success. This individual will own the performance of a defined category of products and services, with accountability for revenue growth, margin expansion, and customer satisfaction.

The ideal candidate brings a deep understanding of the platform, strong analytical capabilities, and exceptional communication and leadership skills.

Your role:

  • Own end-to-end category performance, including P&L accountability, driving profitable growth, operational efficiency, and innovation

  • Develop and execute category strategies leveraging platform capabilities, data insights, and market opportunities

  • Build and lead high-performing teams to execute vendor strategies aligned with company priorities

  • Establish and maintain executive-level relationships across partner and vendor organizations

  • Formulate and execute growth strategies aligned with the category and Ingram Micro’s digital-first priorities.

  • Leverage data and insights from Ingram Micro Xvantage™ to optimize vendor strategy, inventory management, pricing, and go-to-market execution.

  • Build and maintain trusted, executive-level relationships with Vendor leadership and channel partners to ensure long-term alignment and measurable business outcomes.

  • Drive digital transformation by integrating scalable programs that enhance partner engagement and customer experience.

  • Monitor IT distribution trends, hybrid cloud adoption, and edge computing growth to identify new revenue opportunities and competitive advantages.

What you bring to the role:

  • Bachelor’s degree in business or related field (MBA preferred).

  • 8 years of leadership experience in vendor management, category management, or market development in technology distribution or IT services.

  • Proven ability to own P&L performance and deliver measurable vendor outcomes.

  • Extensive technical aptitude and knowledge of channels, partner ecosystems, and emerging IT trends.

  • Executive management experience working directly with vendor C-suite and partner decision-makers.

  • Strong people leadership skills with a track record of attracting, developing, and retaining top talent.

  • Expertise leveraging digital platforms and data-driven insights to drive scalable growth.

  • Strong executive presence, negotiation skills, and ability to present to diverse audiences, both internal and external.

  • Experience navigating multinational, matrixed environments and complex vendor engagement models.

  • Extensive industry, company, and financial knowledge to develop strategies and tactics on the platform with new offerings and taking into consideration the current and future competitive environments.

  • Deep knowledge of complex financial data and ability to communicate cause and effect on operating income.

  • Strong collaboration and inspirational leadership capabilities driving vision and accountability to teams.

  • Advanced technology acumen with a strong understanding of channel strategy, pre- and post-sales execution, and customer success models.

  • Strong knowledge of vendor evaluation and partnership strategies.

  • Successful background implementing strategies that result in positive impact.

  • Understanding of customer strategic and tactical direction.

  • High cultural awareness, open-mindedness, and strong collaboration skills.

This position requires significant travel, up to 50%.

#LI-JJ

The typical base pay range for this role across the U.S. is USD $155,700.00 - $272,500.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Own end-to-end category performance, including P&L accountability, driving profitable growth, operational efficiency, and innovation. Develop and execute category strategies leveraging platform capabilities, data insights, and market opportunities. Build and lead high-performing teams to execute vendor strategies aligned with company priorities. Establish and maintain executive-level relationships across partner and vendor organizations. Formulate and execute growth strategies aligned with the category and Ingram Micro’s digital-first priorities. Leverage data and insights from Ingram Micro Xvantage™ to optimize vendor strategy, inventory management, pricing, and go-to-market execution. Build and maintain trusted, executive-level relationships with Vendor leadership and channel partners to ensure long-term alignment and measurable business outcomes. Drive digital transformation by integrating scalable programs that enhance partner engagement and customer experience. Monitor IT distribution trends, hybrid cloud adoption, and edge computing growth to identify new revenue opportunities and competitive advantages. What you bring to the role:Bachelor’s degree in business or related field (MBA preferred).8 years of leadership experience in vendor management, category management, or market development in technology distribution or IT services. Proven ability to own P&L performance and deliver measurable vendor outcomes. Extensive technical aptitude and knowledge of channels, partner ecosystems, and emerging IT trends. Executive management experience working directly with vendor C-suite and partner decision-makers. Strong people leadership skills with a track record of attracting, developing, and retaining top talent. Expertise leveraging digital platforms and data-driven insights to drive scalable growth. Strong executive presence, negotiation skills, and ability to present to diverse audiences, both internal and external. Experience navigating multinational, matrixed environments and complex vendor engagement models. Extensive industry, company, and financial knowledge to develop strategies and tactics on the platform with new offerings and taking into consideration the current and future competitive environments. Deep knowledge of complex financial data and ability to communicate cause and effect on operating income. Strong collaboration and inspirational leadership capabilities driving vision and accountability to teams. Advanced technology acumen with a strong understanding of channel strategy, pre- and post-sales execution, and customer success models. Strong knowledge of vendor evaluation and partnership strategies. Successful background implementing strategies that result in positive impact. Understanding of customer strategic and tactical direction. High cultural awareness, open-mindedness, and strong collaboration skills. This position requires significant travel, up to 50%.#LI-JJ - The typical base pay range for this role across the U.S. is USD $155,700.00 - $272,500.00 per year.
search terms: Director+Customer Experience
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